FAQ’s

Frequently Asked Questions

FAQ - Frequently Asked Questions
How Do I Get Going?

Once you know which style and length you’d like to start with, click the ‘Add To Cart’ button of your selection. You will then be directed to our payment processing where you can pay for the video.

After Successful payment, you will be contacted through e-mail and asked to fill a guiding questionnaire, and off we go!

How Does It Work?

Once you’ve placed your order and completed the guiding questionnaire we’ll move through the script, voice-over, storyboard, and animation in an average period of 2 or 8 weeks depending on the package. We’ll assign a project manager to your video, who will guide you through the complete process.

Can I Get A Longer Video?

Yes, you can let us know your desired length of the video and we will be more than happy to serve you.

What If I Don’t Like The Video?

Once we deliver your first draft, you will be able to make changes free of charge.

Do you offer any discounts if I order more than 1 video?

Absolutely. just let us know how many videos you’re looking to make, and how long each one will be – and we’ll give you a great quote!

How Much Content Can Fit In 30 Seconds?

A 30-second script is 75 words, so we can usually fit the following sections: Problem Definition, Solution, Call to Action. But don’t worry, if you want to make your video longer during production, we can expand the length and budget with your approval.

I am not sure of the process and Want to Talk to Someone First…

Of course! You can email us at support@savvyanimations.com.com or you can schedule a free call here and we will answer any questions you may have.

How much time will it take and how will I receive my video?

Turnaround time for whiteboard animations and explainer videos (30 Sec) is around 12 business days from start to finish. Turnaround time for Premium video (30 Sec) is around 2 – 3 weeks.

NOTE: The total time is affected by the number of revisions you need to make and your response time.

Do I get full copyrights to the video?

Once the video is complete you own full copyrights to the video, and you can use it as and when needed.

Is It Really Only $398?

Yes, we are offering this pricing in order to build up our testimonials and portfolio examples. So hopefully you like it enough to provide a testimonial! Either way, it is treated as a project with a dedicated team and manager.

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